Privacy

Effective Date: November 15, 2024

1. Introduction

Baldr Energy & Utility Partners LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information Collection

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

3. Use of Personal Information

We may use the information we collect from you in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey, or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

4. Privacy and 10DLC Compliance

As a 10DLC service provider, we adhere to the following principles:

• No Sharing of Text Message Data or Consent for Marketing Purposes: Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
• Opt-Out Instructions: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. You will not receive further text messages unless you opt back in.

5. Disclosure of Personal Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

6. Data Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

7. Changes to This Privacy Policy

Baldr Energy & Utility Partners LLC has the discretion to update this privacy policy at any time. When we do, we will post the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

8. Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Baldr Energy & Utility Partners LLC 8751 Collin McKinney Pkway, STE 1102 #1002; McKinney TX 75070 / Email:  energy@baldrenergypartners.com / Phone: 888-609-0201

Welcome to Baldr Energy & Utility Partners LLC’s messaging service! By subscribing to our SMS notifications, you agree to these Terms and Conditions.

1. Service Overview Our SMS messaging service provides updates and important notifications related to our energy and utility services.

2. Message Frequency Message frequency may vary depending on your interactions. You will receive no more than 8 messages per month.

3. Cost Disclosure Standard message and data rates may apply. Please check with your mobile service provider for details on charges.

4. Opt-Out Instructions To stop receiving messages from us, reply “STOP” to any message. You will receive a confirmation of your opt-out request.

5. Support and Assistance If you need help, reply “HELP” to any message or contact us at utilities@baldrenergypartners.com or at 888-609-0201.

6. Privacy Policy We value your privacy. For details on how your information is used and protected, please review our Privacy Policy above.

7. Changes to Terms Baldr Energy & Utility Partners LLC reserves the right to update these terms at any time. Changes will be effective immediately upon posting.

Thank you for choosing Baldr Energy & Utility Partners LLC!